Orders are dispatched daily Monday to Friday (excluding Bank Holidays).

All orders must be placed before 2pm for same day dispatch (subject to stock levels and order volumes!)

If you requirement is urgent please call or email us to make sure that the order is processed and there are no manufacturing delays.

Orders arriving after the 2pm cut off point will be processed on the next working day. Estimated delivery times are from the day of dispatch.

You will receive tracking details by our couriers once your order has been dispatched. 

Please note that that we are not open at weekends and on bank holidays. Our opening hours are from Monday to Friday.


Delivery Costs and Service United Kingdom

We have no minimum order value for UK deliveries.

Standard Carriage UK Mainland: £5.92 (EX. VAT) 

Delivery within 1-3 working days, subject to stock availability and number of orders (UK Mainland Only/see terms for Non UK Mainland).

Free Standard Carriage:

For orders over £100 (inc.VAT) (UK Mainland Only, also small packs going to Highlands and Islands).

Oversize Items: Any items longer than 120 cm will be classed as Oversized, and an extra £30 (inc.VAT) will be added to the delivery charge.

Please contact us for any quotes.

Highlands and Non UK Mainland:

Small Pack up to 1-2 kgs £5.92 (EX. VAT), this rate is only applicable to small packs (items, which fit into a Jiffy bag, or small box)

Free Standard Carriage for orders over £100 (inc.VAT)

Parcels over 2 Kgs: £14.40 (inc. VAT),

We are unable to provide Free carriage over £100 to Highlands and Islands for parcels which do not qualify for small pack.

Collect In Poole Warehouse: You will be notified when your order is ready to be collected from our warehouse, subject to stock availability.


Delivery Costs Europe

All prices below include weights up to 10kg. EU deliveries can alter in price if our carrier specifies it as a remote area. Customers will be notified prior to dispatch when this circumstance occurs. Prices are quoted without VAT where applicable.

There is no minimum order value for European deliveries.

Europe Zone 1 £16.80 (£14.00+VAT) up to 10kg

Austria, Belgium, Czech Republic, Denmark, France, Germany, Hungary, Italy, Lithuania, Luxembourg, Netherlands, Poland, Republic of Ireland, Slovakia, Slovenia, Spain (NOT applicable related to Spanish Islands), Sweden.


Europe Zone 2 £24.00 (£20.00+VAT) up to 10kg

Bulgaria, Croatia, Estonia, Finland, Latvia, Portugal, Romania.


Europe Zone 3 £45 (Ex. VAT) up to 10kg

Bosnia, Iceland, Liechtenstein, Norway, Serbia, Greece, Switzerland.



Delivery costs to countries not listed within the Europe Zone Tariff (especially Islands and areas in Europe which are not accesible by road), or Areas outside of the European Union will be charged variable rates depending on size and weights.

Price: from £45 Ex VAT, please email us for more infromation.

We will contact you with actual cost of delivery based on the cheapest per kg shipping rate we can offer.

Shipping timeframes vary worldwide, especially for remote areas, delivery may take up to 7 days for orders outside of the EU.

There is no minimum order for Worldwide deliveries.

Worldwide Delivery from £45 (We will contact you with actual cost once order has been received) up to 10kg.

Important Customs and import taxes can vary from country to country. All charges are the responsibility of the customer/recipient. Please check with your national tax/customs legislation to understand what charges may be applied by your authorities.




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